Shipping & Delivery

Thank you for visiting and shopping at Dolphin & Flamingo.

Shipping Policy

Shipment processing time

All orders are processed within 5-10 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Our deliveries do not include carrying large and heavy items up staircases and through tight or “hard to fit” areas unless the details have been confirmed with us prior. This helps us to do everything we can to ensure that your items are delivered safely and professionally. Please keep in mind that large items are normally delivered by one person who drove it all the way from us (Delray Beach, FL) to you and they may not be equipped to carry your items inside all by themselves.

Please expect a phone call from our service providers from a phone number that you may be unfamiliar with and may or may not be flagged as a possible spam call.

Shipping rates & delivery estimates

Shipment Method options are subject to items in cart.

* Subject to location.

**Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Dolphin & Flamingo currently does not ship to U.S. Territories, APO/FPO/DPO addresses, and P.O. boxes within the USA.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Dolphin & Flamingo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We currently only ship to the 48 contiguous states of the USA.